PRIVACY POLICY

Privacy Policy – Updated April 2026

Business Name: Supply Supply Ltd 
Date of Publication: 19th April 2026
Business Address: 
56 Brookside 
Stretton on Dunsmore 
Warwickshire 
CV23 9NH 

Website: http://supplysupply.co.uk 
Email: info@supplysupply.co.uk 
Telephone: 02476442486 / 07854324501 

Background

Supply Supply Ltd understands that your privacy is important and is committed to protecting your personal data. 

We collect and use personal data: 

• To provide supply teaching services to schools  

• To manage candidate (supply teacher) placements  

• To meet safeguarding, legal, and contractual obligations  

• In accordance with UK GDPR and the Data Protection Act 2018  

By using our website or services, you acknowledge this Privacy Policy. 

Definitions and Interpretation

• “UK GDPR”: Refers to  Regulation (EU) 2016/679  

• “PECR”: Refers to Privacy and Electronic Communications Regulations (PECR) 2003 

• “Personal Data”: Any information that identifies an individual  

• “Special Category Data”: Sensitive data (e.g. health, safeguarding-related information)  

• “Processing”: Any use of personal data (collection, storage, sharing, deletion)  

• “Cookie”: A small file placed on your device when visiting our website  

What Does This Policy Cover?

This policy applies to: 

• Website users  

• Schools (clients)  

• Candidates (supply teachers)  

• Business contacts  

It does not cover third-party websites linked from our site. We have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them. 

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. 

Personal data is, in simpler terms, any information about you that enables you to be identified. 

Personal data includes: 

• Contact details (name, email, phone)  

• Professional information (job role, experience)  

• Online identifiers (IP address, cookies)  

It may also include special category data where required for safeguarding or compliance. 

What Are My Rights?

You have the right to: 

• Be informed about how your data is collected and used  

• Access your personal data  

• Have your personal data rectified if we hold inaccurate or incomplete data  

• Request deletion (where applicable)  

• Restrict or object to processing of your personal data 

• Data portability (where applicable)  

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). 

What Data Do We Collect?

Depending on your interaction with us, we may collect: 

Basic Personal Data 

• Name  

• Address  

• Email address  

• Telephone number  

• Business/school information  

• Job title and professional details  

Operational Data 

• Placement details  

• Availability and booking information  

• Payment and timesheet data  

Technical Data 

• IP address  

• Browser type  

• Device information  

• Website usage data  

Special Category Data (where required) 

• Information relevant to safeguarding or suitability  

• Health or work capability data (where necessary)  

Where we process special category data this is: 

• Necessary for legal obligations  

• Required for substantial public interest (safeguarding)  

• Protected with additional security controls  

Marketing 

• You will only receive marketing where:  

• You have consented, or  

• It is permitted under legitimate interest (existing relationship)  

• You can opt out at any time  

How Do You Use My Personal Data?

We process personal data under the following lawful bases: 

Contract 

• Managing supply teacher placements  

• Communicating with schools and candidates  

• Processing payments and timesheets  

Legal Obligation 

• Safeguarding requirements  

• Financial and tax compliance  

• Regulatory obligations  

Legitimate Interests 

• Running and improving our business  

• Security monitoring  

• Managing relationships  

Consent 

• Marketing communications  

• Non-essential cookies  

Key Uses of Data 

Your personal data may be used to: 

• Match candidates to suitable teaching placements  

• Communicate with schools and candidates  

• Manage bookings and assignments  

• Ensure safeguarding and compliance requirements are met  

• Process payments and invoices  

• Improve our website and services  

How Long Will You Keep My Personal Data?

We retain data only as long as necessary, including: 

• Enquiries: up to 12 months  

• Placement and client data: duration + 6 years  

• Candidate records: duration + safeguarding/legal requirements  

• Financial records: 6 years  

• Emails: 3–6 years  

Data may be retained longer where required for: 

• Legal claims  

• Safeguarding  

• Regulatory compliance  

How and Where Do You Store or Transfer My Personal Data?

• Data is stored securely within the UK/EEA  

• Where data is transferred internationally, safeguards are applied (e.g. UK adequacy decisions)  

• Security measures include:  

• Encryption (SSL)  

• Access controls  

• Secure systems  

Do You Share My Personal Data?

We may share your data with: 

Schools (Clients) 

• For placement and service delivery  

Candidates 

• Where required to coordinate placements  

Service Providers 

• Payment processors  

• IT and hosting providers  

Authorities (if required) 

• Legal or safeguarding obligations  

We do not sell personal data. 

All third parties are required to handle data securely and lawfully. 

How Can I Control My Personal Data?

You can: 

• Opt out of marketing communications  

• Manage cookie preferences  

• Contact us to exercise your rights (info@supplysupply.co.uk) 

Can I Withhold Information?

Yes, however: 

• Some data is required to:  

• Provide services  

• Enter into contracts  

• Meet safeguarding obligations  

Without this data, we may not be able to provide services. 

How Can I Access My Personal Data?

You can request access by contacting: info@supplysupply.co.uk 

We will respond within one month. 

How Do You Use Cookies?

We use cookies in line with UK GDPR and PECR. 

Types of Cookies 

Your Choices 

You can: 

• Accept all cookies  

• Reject non-essential cookies  

• Manage preferences  

 Non-essential cookies are NOT set without consent 

How Do I Contact You?

For any data protection queries: info@supplysupply.co.uk 

Changes to this Privacy Policy

We may update this policy to reflect: 

• Legal changes  

• Business changes  

Updates will be posted on our website.